Clearview® Performance Systems brings you ... ® ... a Culture of Results & Engagement®
Here's the next in our series of weekly managerial TIPS (Techniques, Insights, and Practical Solutions)
to help you better engage your team in the activities that lead to higher performance.
CORE Bites Issue #23
(May 7, 2019)
You've heard me say (more than once!) that people don't join organizations; instead, they join cultures. And, if you've done a good job as a supervisor/manager/leader, that culture will be very obvious to someone new joining your team. But the very best leaders know—regardless of their organization's typical approach to onboarding new employees—that it's really the first few hours and days working directly with this new person that will set the tone for their ongoing working relationship.
I call this process "Expectation-alizing" because you are—quite literally—letting new employees know what they can expect from you and what you expect from them. There's no better time to clearly establish the cultural, behavioral, and attitudinal expectations than during the first few days while you welcome them aboard and provide the initial introduction and orientation to your team. When done well, you save yourself a tremendous amount of time and effort in the future (and you get better engagement/results). When done poorly ... well, let's not go there.
The HVA steps necessary to fully Expectation-alize a new team member are not complicated—but they are all critical:
With a solid onboarding plan, clear learning objectives, precise expectations, and your daily one-on-ones with new employees, I'm certain you'll be delighted with how quickly you can get them up and running and operating at full capacity.
I'd love to hear how these HVAs work for you!
Neil Dempster, PhD, MBA
RESULTant™ and Behavioral Engineer
"If you are lucky enough to be someone’s employer, then you have a moral obligation to make sure people do look forward to coming to work in the morning."
— John Mackey (Whole Foods) —