Clearview® Performance Systems brings you ... ® ... a Culture of Results & Engagement®
Here's the next in our series of weekly managerial TIPS (Techniques, Insights, and Practical Solutions)
to help you better engage your team in the activities that lead to higher performance.
CORE Bites Issue #64
Many parents, in an attempt to teach honesty, caution their children with, "Don't tell stories!" So when I advise you today that your effectiveness as a leader is directly correlated with your ability to tell stories, please don't think I'm referring to the 'stretch-the-truth' stories (and outright prevarications) we may have told as children.
The art of storytelling is a nearly universal human phenomenon, dating back throughout most of human history. Stories conveyed tradition, values, wisdom, tacit knowledge, and moral lessons from one generation to the next. So it's no surprise that storytelling has moved out of the realm of ancient society and into the business sector. Storytelling is a vital tool for leaders seeking to create compelling visions, communicate complex problems, better motivate and engage employees, and connect with difficult stakeholders.
As a leader of people, your success—and your results—depend on those key conversations that convey expectations as well as instill the qualities and values important to you and your organization. According to research performed by human cognitive psychologist Jerome Bruner (Harvard University), a message is twenty times more likely to be remembered accurately, and for a much longer period of time, when it's communicated through a well-constructed story than when it's based on facts alone.
This may (partially) explain the popularity of the TED Talks which use 'story' as the main ingredient. We connect with stories emotionally and a story that has had an impact on us will be easily recalled long into the future.
Management is frequently defined as "getting things done through other people." This requires strong communications that engage and inspire. By enhancing your storytelling skills, you can raise the effectiveness of your communications to another level. Ready to take the next step?
Stories can be used to shape vision, to pass on knowledge and wisdom, and to shape individual identity and organizational culture. This week (starting today), look for those occasions where a metaphor, an analogy, or some similarly-crafted 'story' might be utilized to generate an emotional connectedness to the work an employee is doing. Here are a few HVAs to help you in that journey:
I'd love to hear how these HVAs work for you!
Neil Dempster, PhD, MBA
RESULTant™ and Behavioral Engineer
"The purpose of a storyteller is not to tell you how to think, but to give you questions to think upon."
— Brandon Sanderson —